Regional Credit and Collections Manager / CRP341

Welcome to PSC Industrial Services, Inc. ("PSC"), where expertise, experience and innovation come together.PSC offers a wide range of employment opportunities throughout the U.S. Become a member of a diversified workforce in a Company with a high commitment to the safety of its people, a healthy environment, and ethical business standards. If you are seeking to make an impact in the environmental or industrial services business, we are seeking talented individuals such as yourself to join our team.With thousands of dedicated employees located across the US, PSC has nationwide strength with strong local commitments. What does PSC stand for? People, Service and Commitment. As the industry leader, we don’t just promise these qualities, we live them every day.Headquartered in Houston, TX, PSC is the leading integrated services provider for industrial and environmental cleaning, transporting and remediation services. We continue to welcome individuals with an interest to grow and succeed on both a professional and personal level.

Position Description:

JOB SUMMARY: Develops, administers, and maintains credit and collection programs for assigned region in accordance with PSC policies, practices and procedures to reduce receivables. PRINCIPAL DUTIES AND RESPONSIBILITIES:* Recommends appropriate credit limits for potential customers in accordance with credit policies. * Monitors customers’ accounts to ensure compliance with established credit criteria.* Directly interacts with operations support at all levels including Sales. Develops and maintains close working relations with customers, billing clerks and customer service representatives in the field and, sales/operation personnel and management.* Monitors collection activity for a large range of customers on multiple financial systems and front–end billing applications. * Manages delinquent accounts in a systematic fashion until problems are resolved and/or the account is collected. * Manages service level expectations of a third party collection and cash management team, to ensure the division is receiving the anticipated return on the monthly investment.* Develops and implements processes to improve cash flow and reduce receivables.* Provides periodic and ad hoc reporting to ensure timely collection, resolution of problems and compliance with applicable policies and regulations and to keep management informed. * Works on special projects as assigned. * Performs other duties as assigned.SCOPE: * Number of accounts: 1,000 –1,500 accounts* Type of Accounts:o Nationalo Regionalo Local* Receivable dollar responsibility :$6 -7 Million; Average invoice $175 - $300.* No. of people supervised: 3 two through outsourced Collection and Cash Management Group and one internal cash applications specialist.* No. of indirect reports: 20 + billing clerks and customer support representatives MEASURES OF PERFORMANCE:* Days of Sales Outstanding (DSO)* Over 60 day accounts as a % and dollar value* Number of write-offs during the year.EDUCATION/CREDENTIALS:* Undergraduate degree or equivalent experience JOB RELATED EXPERIENCE:* 5 or more years credit and collection experienceDEMONSTRATED KNOWLEDGE, SKILLS AND ABILITIES:* Ability to analyze financial statements, o determine credit risk using multiple financial ratios, Dun & Bradstreet analytical reports, SEC reports and other documentation to determine adherence to the credit criteria established. * Fluency with JDE One World, CPower and Oracle 11i a plus* Well developed telephonic customer interaction skills and abilities* Sound teamwork and collaboration skills including strong verbal and written communication skills, presentation skills, and team facilitation skills.* Strong technical writing and verbal communication skills* Well developed interpersonal skills to build relationships* Ability to develop solutions to resolve account problems * Strong planning and organization skills* Ability to prioritize to meet multiple deadlines* Flexibility to operate in an ambiguous environment* Well-developed analytical skills* Exceptional leadership abilities* Fluency with Microsoft applications* Well-developed ability to build positive relationships and handle conflict resolutionWORKING CONDITIONS:* Some travel required – less than 10%