Hazardous Waste Field General Manager

Clean Harbors is North America's leading provider of environmental and hazardous waste management services.  With an unmatched infrastructure of 51 waste management facilities, including nine landfills, six incineration locations, six wastewater treatment centers and two solvent recovery facilities, the Company provides essential services to over 45,000 customers, including more than 325 Fortune 500 companies, thousands of smaller private entities and numerous federal, state and local governmental agencies.  Headquartered in Norwell, Massachusetts, Clean Harbors has more than 100 locations strategically positioned throughout North America in 36 U.S. states, six Canadian provinces, Mexico and Puerto Rico.

The Field Service General Manager reports directly to the Director of Site Services and has direct responsibility for an assigned Field Service Center, which includes organizing, planning, coordinating, directing and controlling the profit and loss margin.  Plans and coordinates with sales, staff, purchasing, logistic, finance to ensure projects meet cost and customer expectations The essential elements of the position include, but are not limited to;

 

1.  Manages labor to meet utilization objective and focuses on labor relations, OSHA, worker’s compensation regulations/laws and maintains accurate tracking of labor costs an materials, identifies and reduces waste (e.g. material, time, equipment, etc.)

 

2.  Formulates, develops, implements and measures market strategies, penetration and business goals and objectives

 

3.  Works with the Regional Finance Manager to achieve billed and unbilled revenue objectives

 

4.  Meets with customers to ensure customer satisfaction and to resolve pending complaints/isseus

 

5.  Ensures project/job schedules are met and within budget

 

6.  Writes/conducts employee performance appraisals as well as implements and maintains career pathing, mentoring and on the job training. Recommends merit increases, promotions, and terminations of field service personnel.

 

7.  Ensures/enforces OSHA, EPA, and Health and Safety standards/regulations compliance

 

8.  Oversees projects for profitability, completeness, professionalism and reviews new and on-going projects for satisfaction of the four Corporate priorities.

 

9.  Implements health & safety meetings, reviews health & safety plans and daily safety sheets and ensures health & safety rules/regulations are followed

 

10.  Participates in joint sales calls with Account Managers

 

11.  Develops and ensures a good working relationship with Account Managers

 

12.  Reviews/handles Purchase, GELCO, petty cash and employee time cards

 

13.  Responsible for the training and mentoring of Field Service Supervisors, Field Service Coordinators and Field Service Specialists 

14.  Performs other assignments as assigned by management

 

 

EDUCATION/EXPERIENCE:

· High School Diploma or equivalency

· B.S./B.A. degree in environmental science or Business (preferred)

· 5-7 years operations experience

· 2-3 years management experience

· Emergency response supervisor training and marine spill response training (preferred)

 

COMPETENCIES:

· Leadership skills

· Supervisory skills

· Working knowledge of environmental statutes and regulations, business development, revenue enhancement and market penetration (required)

· Knowledge of various types of equipment (i.e.,  spill van, vacuum trucks, vactor, roll-offs, pressure washers, etc.) (preferred)

· Knowledge of federal, state and local environmental regulations/laws and Clean Harbors Environmental Services, Inc., policies and procedures (safety, compliance, legal and transportation and disposal) related to field service operations (preferred)

· Strong communication skills

· Proficiency in Windows based applications

 

PHYSICAL REQUIREMENTS:

Always requires near visual acuity, speaking and listening

Frequently requires sitting, standing, walking, grasping and reaching

May occasionally require lifting up to 10lbs, pulling and/or pushing and carrying