National Claims Manager

Velocity Express has one of the largest, time-definite nationwide delivery networks, providing a national footprint for customers desiring same day service throughout the United States.  We are looking for a National Claims Manager based in our New York City office.

This position is responsible for managing claims on a national basis. Oversees insurance claims for property, cargo or casualty loss based on coverage, appraisal, and verifiable damages. Ensures complete and sound claim settlements, legal reviews and investigations when necessary. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Oversees risk management and loss prevention for the company

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

Denies, settles, or authorizes payments of property/casualty claims based on coverage, appraisal, and verifiable damage

 

Corresponds with employees, claimants, witnesses, attorneys, etc. to gather important information to support contested claims in court

 

Verifies the completion and validity of claim forms and reviews company records to determine coverage

 

Reviews, evaluates and processes claims and makes recommendations for resolution

 

Plans and directs all aspects of an organization's claims function

 

Directs the review and settlement of complex or high dollar claims

 

Develops procedures and policies to enhance and improve the processing, investigation, and settlement of claims

 

Conducts and coordinates loss investigations



 

Documents all claim file activities and recommends further action on claims that exceed authority limits

 

Participates in arbitration, mediation and alternative dispute resolution programs

 



Prepares and files appropriate state mandated forms and manages claims in accordance with regulatory guidelines



 

Follows litigation management guidelines and provides oversight to defense counsel to ensure cost effective and aggressive claim file handling

 

Identifies subrogation potential and pursues third party recovery

 

Functions as company contact and attends claim reviews as necessary

 

Oversees claims management for vehicular accidents

 

SUPERVISORY RESPONSIBILITIES

May be responsible for the overall direction, coordination, and evaluation of temporary or permanent employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  A working knowledge of Excel, Access database and word are essential.

 

EDUCATION and/or EXPERIENCE

Generally requires a high school diploma or equivalent, and associate’s degree or equivalent training and experience, and two to five years of experience in the industry. Also requires a working knowledge of relevant federal, state and local regulations, specifically Workers Compensation Laws and Regulations.

Interested candidates should e-mail their resume and salary requirements to mgmtopp@velocityexp.com .  Velocity Express offers competitive benefits and compensation.  EOE