Contract Support Specialist

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description Contract Support Specialist Contract Support SpecialistUnder the direction of the Manager, Operations the Contract Administration Specialist is responsible for the administration of customer agreements.  This includes entry of new agreements, addition and deletion of equipment and tracking of metrics.  The ability to use Maximo and Excel are to key to this position. Essential Duties and Responsibilities:• Accurate entry of client equipment and contract data into computer • Analyze of new client equipment request to ensure adherence to policy • Process monthly client invoices and ensuring invoicing within standard guidelines • Balance customer accounts at month end via Excel • Customer liaison for invoicing questions • Create customer proposal exhibits and assembling customer proposal booklets, if necessary • Support the collection of data metrics via Microsoft Excel.  (Including filter, sort functions and other various beginner to intermediate functions.) • Create customer support document via Microsoft Word and PowerPoint  • Other duties or special projects as assigned Specific Scope Data:Minimum Education and Experience Requirements: • Associate or Bachelors degree preferred • Minimum 2-3 years prior experience working with national sales force and client base • Customer service experience • Data entry experience • Experience developing and maintaining spreadsheets in Microsoft ExcelKnowledge, Skills and Abilities: • Intermediate to Advanced proficiency in Microsoft applications: i.e. Word, Excel, PowerPoint. • Strong analytical ability • Ability to work independently and solve problems • Professional communications:  strong written and oral communication skills • Ability to multitask to meet deadlines • Ability to work in a changing environment • Flexibility to adapt to changing priorities and new computer systems • Ability to produce accurate high quality work with attention to detail • Ability to work well both independently as well as within a team environment • Ability to work overtime as dictated by work load Education: AssociateJob Level: Experienced