Manager, National Accounts

This is a Waterloo Industries Position.  Waterloo is a sister company of Master Lock and is relocating its Corporate Headquarters to Oak Creek, WI.

GENERAL DESCRIPTION: Responsible for Industrial and Commecial key customer growth while developing new customers and business in all channels of trade including International business.

SCOPE & RESPONSIBILITIES: Establish, manage, and lead implementation of sales goals and objectives for all channels, key accounts while providing timely feedback on performance. Focus on achieving sales and margin targets as developed with management. Manage key accounts across all channels by increasing market penetration and improving sales and profitability. Develop profitable new accounts and channels. Manage key accounts across all channels of distribution Develop and maintain the sales forecast for key customers and new business initiatives. Direct and coordinate sales and sales support activities to include: line reviews, new product presentation, promotions, training, and two-way communications.

SPECIFIC DUTIES: Maintain appropriate contact with key customers, agents, and distributors. Provide appropriate service to accounts to maintain customer satisfaction. Act as a liaison between departments to ensure customer satisfaction. Develop knowledge of customer groups and programs including markets/channels and their interrelationships. Responsible for accurate forecasting of key customers and channels Generate adequate margins from all accounts and act to continuously maintain or improve margins for the business segment. Manage and lead the development of programs and promotions which improve sales and profits. Construct appropriate product portfolio’s for key customers that generate growth for our customer and Waterloo Industries. Manage key customer product mix and make changes as necessary to ensure sales growth Oversee all promotional activities and track sales production. Pricing responsibility for all customers under management Exercise control on expenses incurred including customer program costs and budgets. Follow-up on credit issue with accounts as required through evaluation; advise management of long-term credit risks. Communicate to management competitive action on pricing, product, merchandising, sales, service, or other general programs. Provide strategical direction to counter competitive initiatives. Manage and participate in trade shows as needed. Develop and make customer presentations. Training, development and management of administrative staff and field sales managers. Analyze sales trends; predict market shifts. Construct annual strategic plan for channels and customers under management Asses, rationalize and make recommendations regarding new business opportunities. Develop new business while maintaining and growing existing business Lead in the planning and new business development activities through collaboration with the Waterloo and Master Lock sales teams. Participate in the new product development process by implementing selling strategies and assist in cradle to grave project management of new products. Review skus and make recommendations for changes and improvements Requirements:

QUALIFICATIONS:Bachelors Degree in Business Administration or equivalent degree, MBA a plus Minimum 10 years related sales experience in the Industrial and Commercial channels A MUST. Experience developing new business and channel development Experience marketing and communicating new products Ability to review, construct and rationalize sku, customer and channel profitability Hiring, training, and management of sales rep experience Excellent communication skills (written & verbal) Minimum 50% travel required including International travel

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