Claims Customer Service Professional

Safeco Insurance, headquartered in Seattle, WA is an industry leader in Property and Casualty products and is a Fortune 500 company traded on the NYSE (SAF). We have over 7,000 employees nationwide commitment to providing outstanding service to our customers and community, and we value a diverse workforce.

Are you looking to make a difference? If you have a passion for customer service and want to positively impact others, this is the job for you!

Safeco Insurance, headquartered in Seattle, WA is an industry leader in Property and Casualty products. We employ approximately 7,000 people in several locations across the country. Safeco is a Fortune 500 company traded on the NYSE (SAF). We pride ourselves on our unparalleled commitment to providing outstanding claims service to our customers. Safeco is dedicated to community and values a diverse workforce.

Safeco has an exciting opportunity for a customer focused individual to join our Customer Care Claims Team. Our Customer Care Professionals focus on multiple lines of coverage. As a Customer Care Professional, you will:

Take inbound calls from customers, agents, and third parties. Perform initial capture of new claims on multiple lines of coverage and respond to customer service calls to assist policyholders, claimants and other parties in the resolution of their claim. Showcase your analytical skills by researching the policy, coverage and eligibility provisions related to unique circumstances

If you are an individual who has a passion for customer service and have the following qualifications, apply now!
Previous customer service experience is required. Strong communication skills and ability to negotiate with others required. Candidates must be able to successfully complete company sponsored training program. Computer proficiency and experience in a Windows based environment is required. Candidates must demonstrate the ability to learn and apply new information quickly. Strong communication skills and ability to educate others required. Must be able to interpret existing policy while exercising good judgment and creativity.

This position requires up to 8 weeks of training, Monday through Friday, 7:00AM to 3:30PM, beginning October 27, 2008. We are currently hiring to fill shifts between 5:30AM and 9:30PM seven days a week.

Note: Applying to this position includes completing an online assessment and a typing test.


If you are an individual who has a passion for customer service and looking for a job to take you to the next level in your career, apply now!
To Apply for this position, please CLICK HERE