Food and Beverage Manager

Job Purpose:

To deliver high quality food and beverage products to the guests of Alley Cats Entertainment Ctr while maintaining a positive work environment for our employees.

 

Duties:

* Interviewing, hiring and training employees for the food and beverage area.

 

* Maintain a high employee morale developed by gaining mutual respect from your team and co-workers. Provide praise and discipline where needed and prepare employee reviews and rewards.

 

* Maintain a high degree of professionalism and maintain the high standards expected of you and your team.

 

* Order products, maintain inventories, use financial tools to react to cost issues, problem solve to achieve goals.

 

* This is a working position and not much time is spent in an office. There will be ample time to schedule staff and prepare orders while spending time on the floor mentoring staff and satisfying customers.

 

* Maintain a safe and healthy work environment for all employees and customers.

 

* Controls food and beverage service supplies by meeting with sales representatives; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.

 

* Keeps food and beverage service equipment operating by enforcing adherence to operating instructions; evaluating the troubleshooting of breakdowns; analyzing equipment supplies and expense; monitoring the performance of preventive maintenance; researching, evaluating, and purchasing new equipment.

 

* Identifies current and future customer service requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

 

* Maintains customer satisfaction by investigating and resolving complaints about food and beverage quality and/or service.

 

* Updates job knowledge by creating state-of-the art food and beverage service practices in the organization; providing leadership in educational and professional organizations; being sought as a subject-matter expert; tracking and understanding emerging food and beverage services practices and standards; contributing to professional publications; maintaining personal networks with food and beverage services leader

 

* Plan and execute catered events for up to 400 persons

 

*Required Certifications- TABC or TIPS certification, ServSafe Manager certification, Food handler certification