Buffet Supervisor

LIGHTS! CAMERA! ACTION!

Hollywood Casino will greet and dazzle guests each time they arrive at Hollywood Casino at Penn National Race Course in Grantville, PA.  The Hollywood-themed entertainment experience begins with an array of live and video entertainment throughout the property that's designed to create an upbeat, fun atmosphere for them while they enjoy playing slot machines, wagering on racing, and unwinding in our lounges and restaurants.  Come join our winning team!

 

SUMMARY

The Buffet Supervisor will manage & administer all phases of hiring, training, planning, assigning and directing work, rewarding, coaching and counseling of Food & Beverage employees in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.

 

RESPONSIBILITIES

Ability to trouble-shoot, and train others, when necessary, on POS equipment. Maintain working knowledge of kitchen equipment and procedures. Report any and all unusual activity to the Food &Beverage Manager. Essential Duties Relative to Performance Review: Provide professional representation at internal and external meetings and events. Develop and lead a high performance department to include at least one internal successor to the Buffet Supervisor role. 

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems. Supervisory responsibility over one of the following specific, functional areas: Beverage Department, Catering, Food Court, Sports Bar or Concessions Supervise 10-35 employees Supervise 5-10 employees indirectly

 

EDUCATION AND/OR EXPERIENCE High School Diploma/GED; Associate’s/Technical Degree preferred; 2-3 years of related experience or equivalent combination of education and experience.



COME JOIN OUR TEAM!

Hollywood Casino offers an array of full and part time positions, a competitive compensation and benefit package, and a fun working atmosphere.  Log on to www.hcpn.com to view other available positions and learn more about Hollywood Casino at Penn National Race Course. We are located on route 81 right off exit 80 (Grantville) or call us at 717-469-3214.  Join us and see the excitement for yourself!