Bilingual Consumer Service Representative at Nintendo of America

Nintendo Bilingual Consumer Service Representative / Tech Support RepNintendo of America is seeking enthusiastic candidates to fill several bilingual (French or Spanish) Consumer Service Representative positions. You will act as a definitive source of information on system set up, operation, troubleshooting, and general information for many Nintendo products including the hottest gaming system on the market, the Nintendo Wii. Your position in this fun, active and energetic environment begins with 3 weeks of paid training.As a successful candidate you will need the ability to navigate the internet and have a strong interest in technology and the gaming industry.  The Nintendo Contact Center is open 6am-7pm, 7 days a week.  Shifts will include weekend hours.Pay Rates: $14/hr during training.  Upon successful completion of the training, the pay rate increases to $15 per hour Mon-Fri and $16.70 Sat-Sun.As a Consumer Service Representative you will be assisting consumers with a variety of calls: Basic troubleshooting for an inoperative game or system in order to determine if the problem can be resolved over the phone or needs to come in for repair. Answering consumer questions regarding specific Nintendo products and services.  Documenting and forwarding consumer comments. Consumer calls will be received from children and adults. Whether you are seeking temporary work or permanent placement, Parker Staffing Services has the right opportunity for you. We value the relationships we share with our associates – you are an asset, not “just a temp.” In addition to your hourly compensation, we also offer a comprehensive benefits package including paid holidays, medical, dental, vision, and 401k for eligible associates. Requirements Successful representatives must have the following skills: Good listening and questioning skills. Be fluent in French/Spanish both written and spoken Ability to summarize a discussion. Ability to follow instructions. Ability to use the computer to do research. Location:   Redmond, WA 98052 Status:   Full Time, Temporary/Contract/Project, Employee Job Category:   Customer Support/Client Care Experience:   Less than 1 Year Career Level:   Entry Level Education:   High School or equivalent Company:   Parker Staffing Services