Facilities Specialist

Pearson is an international media company with market-leading businesses in education, business information and consumer publishing. Pearson's education business represents about two-thirds of the company, and Penguin publishing and the Financial Times make up the balance. With more than 30,000 employees based in 60 countries, we are a family of businesses that draws on common assets, processes and shares a common purpose: to help our customers live and learn.Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify. This position exists within the Administrative Services Job Family and Facilities Maintenance. Sub Function and is involved in the activities that ensure adequate, properly functioning facilities. Includes coordination, management and direction of services that provide organizational support such as space planning, food and office services, protection and security of the facilities and employees and/or risk management, insurance and real estate management services or administrative support. The Facilities Maintenance Sub Function provides and/or coordinates office supports, facilities services including maintenance, grounds, refuse, custodial, security, cafeteria and vending services. Coordinate with internal customers to interpret their requests for service. This position is responsible for daily coordination of activities to ensure efficient and safe operation of the Facilities. This includes interaction with various staff/vendors to keep the building and grounds in good repair, and with the customer to address building issues in a timely fashion. The position also requires contact with vendors to negotiate the purchase and arrange for delivery and installation of equipment and supplies, maintaining of accurate building and departmental information on Facilities software is required.Supervisory responsibilitiesNo direct reports, but does direct activities of Facility Staff and contractors to ensure that customer (employee) requests and other Facility-related issues are promptly addressed.OtherThis position requires direct coordination of daily activities to ensure that the facility and equipment are operational for employees of multiple business units to complete their work functions. Failure to properly maintain these items or failure to quickly respond to issues could seriously impact these business units' ability to function. Formal education or equivalent experience 'Five or more years experience in Facility Support Role ' specializing in facilities, project management, engineering or other related experience.'Bachelor degree from a technical school or equivalent experience of 7 years in the facilities field. Skills/knowledge/abilities 'Must exhibit honesty, integrity, and courtesy in all interactions'Must possess strong work ethic in supporting customer needs, responding promptly and consistently'Able to prioritize multiple, conflicting, urgent needs 'Able to work independently with minimal direction'Effective communicator with all levels internally and externally, written and verbal'Excellent Project Management Skills'Able to maintain control in difficult situations or when responding to unreasonable requests'Able to negotiate 'Win ' Win' solutions'Proactively looks for ways to improve the work environment'Proficient in Microsoft Word and Excel'Must have knowledge or willing and able to learn Computerized Maintenance Management Software, AutoCad, Microsoft Project; able to read and interpret blue prints, equipment data sheets, bid documents, plans and specification.'Develop service agreements and contracts, analyze bids and make recommendations for contract award. 'Meet with and direct supervisors of contracted services as needed to ensure adherence to Pearson specifications.'Coordinate vendor services with Pearson internal customers to ensure uninterrupted services.'Review and ensure accuracy of invoices relative to contract services. Monitor budgets and continually evaluate facilities contracts and services for cost effective and efficient operations. 'Coordinate internal customers request for services for facilities functions. 'Assist in the preparation of requirements document to facilitate implementation.'Design and utilize tools and measure of both vendor performance and internal customer satisfaction.'Develop plans and specifications to administer contracted services.'Direct workers engaged in custodial, physical security, grounds and food services in preparing facilities for occupancy.'Develop and recommend solutions to vendor issues. 'Knowledgeable with card reader systems and security procedures.'Must process strong skills in vendor contract development and leadership ' results oriented.'Able to work with vendor management financial information concerning cost control.Other duties, as assigned by the Supervisor: 'Special projects as assigned by the Facility Manager.'Maintain a clean and safe work environment.'Provide information on a continuing basis to the Facility Manager regarding systems/equipment that need to be replaced, repaired or updated.'Comply with and support the requirements of the security program and report observed security violations to your assigned manager, security staff or Site Security Team.The ability to sit and concentrate for long periods of time in a fast paced office environment. Ability to move or lift up to 40 pounds. May be asked to assist with conference room set upsOccasional travel may be required.