Technical Service Representative

DISCUSSION: 

Champion Technologies has an immediate opening for a Technical Service Representative at its district facility located at 5541 Bear Lane, Suite 100, Corpus Christi, TX 78405. In this role, the incumbent will have a major role in supporting Sales/Account Representatives through problem solving skills, product development, and recommendation writing, while providing a gateway of communication to Research and Development Technical Representatives provide support to Research and Development by communicating field needs and sharing ideas of advancing technology. 

Champion Technologies is a world leader in the production of specialty chemical products focused on solving oilfield problems related to the production of crude oil and natural gas. Established in 1953 and headquartered in Houston, TX, Champion has a significant presence in the major oilfield areas of the world. 


SUMMARY OF JOB DUTIES: 

• Takes ownership of providing technical information and technical field support of the District Sales and Operations Group. 
• Regularly identifies value added benefits and documents the findings and presents to customer (ROIs, Business Reviews, CTCM, etc.). 
• Able to write and review technically sound recommendations. 
• Routinely builds strong relationships with customer. 
• Fosters teamwork and team environment. 
• Promotes continuous improvement in all aspects of the job. 
• Able to solve most oilfield production problems and work towards becoming a specialist in at least one area or application. 
• Promotes and believes in health, safety, and environmental initiatives (QHSE). 
• Takes responsibility for independent actions and does what needs to be done without being asked. 
• Handles conflict resolution in a positive and complete manner. 
• Some overnight travel required. 


MINIMUM QUALIFICATIONS (special skills, knowledge, ability, education, etc.): 

• 5-7 years experience in sales and service of oilfield specialty chemicals. 
• College degree (B.S. in Chemistry, Biology or related fields) preferred. 
• Excellent computer skills, including excel, power point, and email communication. 
• Excellent work ethic. 
• Sets good example for others and promotes a positive environment. 
• Technically competent with advance skills for trouble shooting production problems and implementing solutions. 
• Must be medically qualified to wear a respirator. 
• Physically able to lift 50 pounds, climb stairs or a ladder, and agile enough to squat and bend over (Agility Tests 1, 2a & 2b).

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