Bilingual Commercial Collections

Bilingual Commercial Collections SpecialistCity:South Orange County POSITION DESCRIPTIONKey responsibilities include:·Provide excellent customer service to international customers via phone, email and fax to identify, research and resolve all issues causing delinquency ·Make outbound contacts for payment information ·Negotiate payment arrangements with customers ·Meet or exceed production goals (including but not limited to call volume and dollars collected) on a daily, weekly and monthly basis ·Update customer contact information ·Answer customer invoicing inquiries ·Assess customer needs ·Analyze payment habits of customers to identify & notify Credit Analysts of potential losses ·Other duties as assigned.POSITION REQUIREMENTS·4 year degree preferred, or combination of education and at least 2 years of collections experience ·Self-motivated with strong decision-making abilities ·Strong organizational and analytical skills ·Professional and persuasive communication and negotiation skills ·Skilled with PC and Microsoft Operating Systems softwareWORK TRAITS·Leadership ·Energy / Passion ·Problem solver ·Highly motivated ·Resourceful ·Team Player ·Clear Thinker/Decision-Maker ·Independent ·Time ManagementELIGIBILITY REQUIREMENTS·Must be 18 years or older ·Must pass the drug test as part of the selection process ·Must pass a background investigation as part of the selection process ·Must have unrestricted authorization to work in the United States ·Must be Fluent in Spanish ·Demonstrated ability to work in a team environment ·Significant credit/collections experiencePlease Submit Resumes to Ian.Brown@AccountingPrincipals.com Company: Accounting Principals Status: Full Time, Temporary/Contract/Project Location: CA Salary: 17.00 - 18.00 USD /hour Job Category: Accounting/Finance/Insurance Career Level: Entry Level